The Juran Trilogy Essay

1432 words - 6 pages

Delivering effective quality improvement leadership within a healthcare organization consists of providing the microcosm with a toolbox to maintain a level of excellence and value. As leaders in the healthcare community, there are certain quality improvement factors that demonstrate strategic leadership philosophies. Being a member of this microcosm, I have determined several dynamic attributes that promotes excellence.
One of these quality mechanisms is known as the “Juran Trilogy” consisting of Quality Planning, Quality Control and Quality Improvement (Ransom, Joshi, Nash, & Ransom, 2008). The Juran Trilogy is a universal model sighted for a methodology to cross-functional management, which eliminates chronic waste in a system (Lewis, 2006). Juran believe in fitness of use that meant all members of a team should be involved in the effort to make the organizations services into fit for use. The ever-increasing demand for quality has forced organizational leaders to invest in resources for implementing Total Quality Management (TQM) strategies (Jha & Joshi, 2007).
Quality planning is the act of defining strategic goals and determining the expected outcomes regarding quality improvement. When planning a process, there needs to be an assessment of the customers and stakeholders needs in order to develop a system that is reliable as well as meets those specified needs. This process can sometimes be overlooked because quality improvement leaders want to study the problems without taking the time to define them. However, the Associates in Process Improvement developed a two-part model of improvement in which the researchers must answer the questions before they can take any action. The first part asks the three following questions and according to the model, the researcher can answer them in any order: “What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement?” (Institute for Healthcare Improvement, 2011). Meaning the within each project, we need to set the aims, establish the measures and being open to new ideas when selecting changes. “Ideas for change may come from the insights of those who work in the system, from change concepts or other creative thinking techniques, or by borrowing from the experience of others who have successfully improved” (Institute for Healthcare Improvement, 2011).
The second part of the process is Plan, Do, Study, Act (PDSA) is the testing phase of the change process. The Institute for Healthcare Improvement (2011) states that, “This is the scientific method adapted for action-oriented learning.” The last two steps is implementing change and spreading those changes. With this process defining a clear set of goals enables the organization to communicate priorities and layout a roadmap for conceiving change. Leader’s ability to have organizations commit to clearly defined values, missions and expectations provide continuous...

Find Another Essay On The Juran Trilogy

The Evolution of Management Theory Essay

3370 words - 13 pages delays, and better use of time and materials;(2) productivity2.Joseph m. Juran.Joseph Juran's experience led him to conclude that more than 80 percent of all quality defects are caused by factors within management's control. He referred to this as the "Pareto principle." From this theory, he developed a management trilogy that included quality planning, control, and improvement. Juran suggested that an area be selected which has experience chronic

Process Essay

1968 words - 8 pages , therefore, quality improvement.Juran's "Quality Trilogy," consists of three parts: Quality planning--the process for preparing to meet quality goals; quality control--the process for meeting quality goals during operations; and quality improvement--the process for breaking through to unprecedented levels of performance. Quality planning begins with identifying customers, both external and internal, determining their needs, and developing product

When the Bubble Burst

1539 words - 6 pages By the time I arrived state side from my second tour in the Middle East the housing bubble had already burst. I noticed a drastic change in the way that many of my friends and family were living. Several of my friends that worked in real estate had sold their boats and seconds houses. My own stock portfolio had lost a third of its value. My sister and her husband had defaulted on their home mortgage leaving them scrambling for a place to live. I

phase diagram

4456 words - 18 pages Introduction: Chemical equilibrium is a crucial topic in Chemistry. To represent and model equilibrium, the thermodynamic concept of Free energy is usually used. For a multi-component system the Gibbs free energy is a function of Pressure, Temperature and quantity (mass, moles) of each component. If one of these parameters is changed, a state change to a more energetically favorable state will occur. This state has the lowest free energy

Revolutionary Work of Art

1890 words - 8 pages Walter Benjamin emphasizes in his essay, “The Work of Art in the Age of its Technological Reproducibility” that technology used to make an artwork has changed the way it was received, and its “aura”. Aura represents the originality and authenticity of a work of art that has not been reproduced. The Sistine Chapel in the Vatican is an example of a work that has been and truly a beacon of art. It has brought a benefit and enlightenment to the art

Enlightenment Thought in New Zealand Schools

1594 words - 6 pages In this essay I will be looking at how the political and intellectual ideas of the enlightenment have shaped New Zealand Education. I will also be discussing the perennial tension of local control versus central control of education, and how this has been affected by the political and intellectual ideas of the enlightenment. The enlightenment was an intellectual movement, which beginnings of were marked by the Glorious Revolution in Britain

Psychological Egoism Theory

2240 words - 9 pages The theory of psychological egoism is indeed plausible. The meaning of plausible in the context of this paper refers to the validity or the conceivability of the theory in question, to explain the nature and motivation of human behavior (Hinman, 2007). Human actions are motivated by the satisfaction obtained after completing a task that they are involved in. For example, Mother Teresa was satisfied by her benevolent actions and

How Celtic Folkore has Influenced My Family

1587 words - 6 pages Every family has a unique background that influences the way they live and interact with other people. My parents, who emigrated from Ireland to the States with my three brothers in 1989, brought over their own Celtic folklore and traditions that have helped shaped the way our family operates and lives. One aspect of folklore that has helped shape my family dynamic is the Celtic cross—both its background and what role it has played in our lives

Julia Margaret Cameron

1406 words - 6 pages At a time when women were looked upon as being homemakers, wives, mothers and such the late 1850's presented a change in pace for one woman in specific. Photography was discovered in 1826 and soon after the phenomenon of photography was being experimented with and in turn brought new and different ways of photo taking not only as documenting real time, but also conceptualizing a scene in which an image would be taken. Julia Margaret Cameron will

Evaluation of School Improvement

1403 words - 6 pages The evaluation process should be progressive to incorporate overall planning, implement changes, which contribute to success. In order to focus on school climate and norms, the evaluation design must include the students, instructions, and outcomes to improve communication and building-level concerns to be address in this response. School Climate and Social Norms The school principal, other staff leaders, and personnel set the tone and the

Case Study: The Benefits of Animal Testing

1757 words - 7 pages heart transplant that will save her life. The transplant goes extremely well and now Amy has the opportunity to go to high school and live a normal teenage life.  Like Amy, many lives are positively transformed due to the amazing surgery of organ transplants. Scientist and doctors are due the credit for this amazing procedure. However, often overlooked, is the fact that this fascinating medical procedure would not be possible without the use of

Similar Essays

Tqm And A 90 Day Turnaround: Implementing Total Quality

1618 words - 7 pages companies in the United States began to realize that Japanese had superior products for the same cost and decided to study and implement total quality themselves. Other contributors were Joseph M. Juran whose contributions are Juran’s Three Basic Steps to Progress, Juran’s Ten Steps to Quality Improvement, the Pareto Principle, and the Juran Trilogy and Philip B. Crosby whose contributions are Crosby’s Quality Vaccine and Crosby’s Fourteen Steps

Total Quality Management Essay

1594 words - 6 pages quality management is widely known and highly regarded, Dr. Joseph Juran had the greatest impact on the theory and practice of quality management (Melnick, S.A., and Swink, M., 2005). Juran authored twelve books on the subject, pioneered raining manuals for managers, and has spoken across the world on quality (Melnick, S.A., and Swink, M., 2005). The center of Juran's contribution to quality management is:•Compelling definition of quality


5378 words - 22 pages business performance. Juran introduced the concept of the quality trilogy: quality planning, quality control and quality improvement. In addition to this, Deming (1986) defined the quality improvement as 'a driving force for organizational change'. He emphasized 14 principles which proved that 'quality improvement cannot happen without organizational changes directed by the top management'. Juran also pinpointed that, if a business aims to

Deming Referred To The Old African Saying "It Takes The Whole Village To Raise A Child"

2730 words - 11 pages stressed that top management has the overriding responsibility for quality improvement. He also proposed a major cultural change in the organization in order to implement TQMJuran focused on three major issues, which he called it "Quality trilogy" consisting quality planning, quality control and quality improvement and he also advocated that TQM must start at the top. Like Juran and Deming Crosby also stated that TQM must start at the top. He